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Nondiscrimination and Language Help

Leland Dentistry & Implants follows federal civil rights laws. We do not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, pregnancy, sexual orientation and gender identity). We do not exclude people or treat them differently for these reasons.

Free help we offer

  • For people with disabilities: qualified sign language interpreters, written information in other formats (large print, accessible electronic formats), and help filling in forms.
  • For people whose first language is not English: qualified interpreters and information written in other languages.

Tell us when you book, or call (351) 229-0890 (relay users dial 711). There is no cost to you.

If you believe we have treated you unfairly

You can file a complaint with us in person, by mail, by phone or by email:

Practice Manager, Leland Dentistry & Implants, 76 Prospect St, Gloucester, MA 01930 · (351) 229-0890 · info@lelanddentistry.com

If you need help filing a complaint, our Practice Manager will help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are at www.hhs.gov/ocr/complaints.

You may also contact the Massachusetts Commission Against Discrimination (MCAD), 1 Ashburton Place, Suite 601, Boston, MA 02108, (617) 994-6000.

Language help

  • Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (351) 229-0890.
  • Português (Portuguese): ATENÇÃO: Se fala português, tem à sua disposição serviços gratuitos de assistência linguística. Ligue para (351) 229-0890.
  • 中文 (Chinese): 注意：如果您使用中文，您可以免費獲得語言援助服務。請致電 (351) 229-0890。
  • Kreyòl Ayisyen (Haitian Creole): ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (351) 229-0890.
  • Tiếng Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (351) 229-0890.